Q
How long does it take to submit a sample?
The sample production usually takes 2 to 4 weeks.
Q
Do you have personnel abroad to provide after-sales service?
There are services available in certain countries, such as Sweden, Malaysia, and Vietnam.
Q
You have sales target finished amount requirement to the distributor?
Annual sales of over 50,000 USD qualify to become a distributor.
Q
Can I transfer the money to you then you pay to other supplier?
Q
Can I delivery the goods from other supplier to your factory? Then load together?
Q
When will you leave your factory and to have your spring festival holidays?
The Spring Festival holiday is in accordance with the national regulations.
Q
Do your products have any specific requirements for the application environment?
Different products have corresponding application environments and technical requirements.
Q
Can Your products be installed under the cold weather?
In general, it is possible.
Q
Do You have office in shanghai or guangzhou that i can visit?
We have an office in Kunshan, near Shanghai, and a factory in Taicang.
Q
Can you send your employees to our location for technical guidance?
Based on the project situation, we can consider dispatching technical or quality personnel.
Q
Can I only buy some spare parts from you?
Q
Will you will attend the fair to show your products?
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Can you deliver your products to the designated warehouse?
It can be done in certain cases.
Q
How long it takes you to provide the designing options for us?
Based on the project situation, it generally takes 1 to 4 weeks.
Q
What is your products standardization?
The manufacturing standards are based on ISO 9001, as well as the safety regulations required by different countries and application industries.
Q
How do you pack the product?
In general, the packaging is done using cardboard boxes.
Q
Can you can design the product according to our request?
Q
How many years have your company made this kind of product?
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Which saftey certificate do you have for your product?
Q
How many staffs do you have in your factory?
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How can I to be your agent in my country?
After establishing a normal business relationship.
Q
Do you have any agent in our country?
Q
Do you have any real project pictures of the product?
Q
How far is your factory from the city hotel?
Not so far from our factory.
Q
How far is your factory from the airport?
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How long it will take from guangzhou to your factory?
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Where is your factory located?
In Taicang city, Jiangsu Province
Q
Do you provide free spare parts ?
Q
What is the application range for your products?
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Do you have detailed and professional product Spec?
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Do you provide sample? Free or charge?
Some require it, while others do not.
Q
What is your term of payment?
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What is your MOQ?
There is no minimum order quantity, but it will be linked to the price.
Q
Are you a trading company or a manufacturer?
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How long is your delivery time?
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How many production lines in your factory?
